We accept the return of products that are defective due to defects in manufacturing and/or workmanship for up to 5 days from the date of purchase. Fulfillment mistakes that we made resulting in the delivery of incorrect products to you will also be accepted for return within 48 hours the date of purchase.
If you opened a package and received a defected item, immediately notify Ez2getfurniture.com, (562)746-2001, or email us at [email protected] with your Contact information, invoice number, date and time of delivery, and pictures of the defected item and/or area. Remember to keep the original box packaging, so we can then return to our manufacture and try to replace, it is up to the manufacture to determine the damage part to be manufacture defect or miss use of product or mal assembly. Manufacture defect are really rare, our merchandise is always well handle by professionals. Ez2getfurniture.com recommends our full assembly service package for $48 to avoid any of these rare instances.